It is true that a good PA, whether employed in your office or virtually, can become like your right arm. They can do many of the things that keep you glued to your desk, or on the phone. This prevents you from meeting with clients and customers.
Here are some questions you can ask your prospective PA/VA.
- If possible, you should only need to train someone in the specifics of your business sector and the software that you use. You don’t want to have to teach them basic tasks such as Microsoft applications or customer service skills. You should only train someone if it is possible to do so. This will allow you to match their skills to the requirements of the role that you want them to take on. For a Virtual PA, go to https://getaheadva.com/our-services/business-administration/virtual-pa-services/
2. It is vital that you know where the virtual assistants are located, and in what time zone they work. This will allow you to ensure that their core hours of working match your own. Find out their available hours to determine if they will be working with you for a certain number of hours per day or if the entire day is dedicated to your tasks.
3. It is important to know their preferred method of communication to ensure a positive working relationship and to avoid frustration if you are unable to reach them for an urgent issue.
4. You can find out how well they manage pressure by asking them to prioritise their work. This will also help you determine if they are a self-starter who is capable of working on their own initiative. You should also let your VA know when you expect each task to be completed so they can plan their time and make sure they meet the deadlines you require. Communication is essential.